Phone Support
Call us directly for quick assistance with booking, ticket and result queries.
9334169397, 9304519565 Mon-Sat: 9:00 AM - 6:00 PM
Kerala Mega Jackpot
Contact Us
Have questions or need assistance? Our support team is ready to help with booking, ticket, result and withdrawal queries.
Email Support
Send us an email and our support team will get back to you as soon as possible.
[email protected] 24/7 Email SupportOffice Location
Visit our office for in-person assistance.
3rd Floor KSRTC Building, Directorate of State Lotteries Vikas Bhavan P.O., Thampanoor, Thiruvananthapuram, Kerala Mon-Fri: 10:00 AM - 5:00 PMFrequently Asked Questions
What are your customer support hours?
Phone support is available Monday to Saturday from 9:00 AM to 6:00 PM. Email support is available anytime.
How can I claim my lottery prize?
Please contact support with your booking details, ID proof and original ticket information for secure verification.